ARTIFICIAL INTELLIGENCE
CUSTOMER SUPPORT
SAFEST AI IN CUSTOMER SUPPORT
JEANNIE© is professionally trained in your customer communication. She understands the customer's context and mood, enabling more efficient, personalized, and responsive customer service.
YOUR IMMEDIATE BENEFIT
Faster response times
Improved customer satisfaction
Personalized interactions
Efficient employee training
24/7 availability
Complete data security for your company
Legal certainty in the customer environment
FACTS & NUMBERS OF AI USE
Up to 97% faster response times
80% more efficiency
40 - 80% cost savings
40% faster case resolution
35% increase in customer satisfaction (CSAT)
35% reduction in ticket volume
24/7 availability by phone and chat
40% reduction in response times
various studies for Germany and Europe, including McKinsey, Salesgroup, Mittelstand Heute
JEANNIE ©
CUSTOMER SUPPORT
WE TRAIN YOUR IN-HOUSE SECURE AI
FOR PHONE AND TEXT APPLICATION
GDPR compliant | SSL data security | Certified data center
1
AI REQUIREMENTS
First, tell us your customer support requirements and provide the necessary information about your products, services, and workflows.
2
AI TRAINING
Now you get
JEANNIE© by us Her brain is equipped with all the important content for your customer support and logical connections to sales and relevant teams. She is trained to your company's attributes and acquires her own personality.
3
AI DEMO
Now you can put JEANNIE© through its paces in customer support to ensure it works smoothly and can be adapted. You'll receive data and facts about customer satisfaction and needs while JEANNIE© makes phone calls or sends text messages.
4
AI IMPLEMENTATION
JEANNIE© begins to professionally manage your customer service and process management. Your customers are served quickly, and your employees immediately notice the relief. Whether customers contact you by phone or text message.
We will explain to you in a free consultation how you can use JEANNIE © in your company to save costs and
to increase performance.
WARUM JEANNIE© IM KUNDENSERVICE WICHTIG IST
Faster response times: JEANNIE© can handle a large number of requests simultaneously and answer standard questions immediately.
Improved customer satisfaction: With immediate, accurate, and around-the-clock support, customers feel better served. JEANNIE© can also proactively provide relevant information, thus improving the customer experience.
Personalized interactions: Thanks to its ability to analyze past interactions and customer information, JEANNIE© can provide personalized responses. For example, it can reference previous orders or support tickets, making communication more personal and efficient.
Efficient employee training: JEANNIE© can also serve as a support tool for new employees by providing relevant information and suggested answers in real time.
