ARTIFICIAL INTELLIGENCE
CUSTOMER SUPPORT
SAFEST AI IN CUSTOMER SUPPORT
WARUM KI IN DER ENERGIEBRANCHE
SOFORT HELFEN KANN?
Faster response times: JEANNIE© can handle a large number of requests simultaneously and answer standard questions immediately.
Improved customer satisfaction: With immediate, accurate, and around-the-clock support, customers feel better served. JEANNIE© can also proactively provide relevant information, thus improving the customer experience.
Personalized interactions: Thanks to its ability to analyze past interactions and customer information, JEANNIE© can provide personalized responses. For example, it can reference previous orders or support tickets, making communication more personal and efficient.
Efficient employee training: JEANNIE© can also serve as a support tool for new employees by providing relevant information and suggested answers in real time.
JEANNIE© IHR SPEZIELL AUF DIE ENERGIEBRANCHE AUSGELEGTE KI
JEANNIE© is professionally trained in your customer communication. She understands the customer's context and mood, enabling more efficient, personalized, and responsive customer service.
YOUR IMMEDIATE BENEFIT
Faster response times
Improved customer satisfaction
Personalized interactions
Efficient employee training
24/7 availability
Complete data security for your company
Legal certainty in the customer environment
FACTS & NUMBERS OF AI USE
Up to 97% faster response times
80% more efficiency
40 - 80% cost savings
40% faster case resolution
35% increase in customer satisfaction (CSAT)
35% reduction in ticket volume
24/7 availability by phone and chat
40% reduction in response times
various studies for Germany and Europe, including McKinsey, Salesgroup, Mittelstand Heute
JEANNIE ©
CUSTOMER SUPPORT
WE TRAIN YOUR IN-HOUSE SECURE AI
FOR PHONE AND TEXT APPLICATION
GDPR compliant | SSL data security | Certified data center
1
KI-ANFORDERUNGEN
Zuerst halten wir Ihre Ziele fest - Ihre Anforderungen und was Sie automatisieren möchten und könnten. Dann stellen die nötigen Informationen über Ihre Produkte, Dienstleistungen und Workflows zur Verfügung.
2
KI-TRAINING
Nun bekommt
JEANNIE© von uns ihr Energie-Gehirn mit allen wichtigen Inhalten für Ihren Kundensupport und logische Verbindungen zu Vertrieb und relevanten Teams. Sie wird auf Ihre Kultur trainiert und erhält ihren eigenen Charakter.
3
KI-DEMO
Jetzt testen Sie JEANNIE© auf Herz und Nieren bspw. im Kundensupport, damit sie reibungslos funktioniert und angepasst werden kann. Sie erhalten Daten und Fakten zur Zufriedenheit und den Kundenbedürfnissen während JEANNIE© telefoniert oder Textnachrichten schreibt.
4
KI-UMSETZUNG
JEANNIE© fängt an, Ihren Kundenservice und das Prozessmanagement professionell zu steuern. Ihre Kunden werden schnell bedient und Ihre Mitarbeiter spüren die Entlastung sofort. Egal ob Kunden sich per Telefon oder Textnachricht melden.
We will explain to you in a free consultation how you can use JEANNIE © in your company to save costs and
to increase performance.
WARUM JEANNIE© IN DER ENERGIEBRANCHE SOFORT HELFEN KANN
Faster response times: JEANNIE© can handle a large number of requests simultaneously and answer standard questions immediately.
Improved customer satisfaction: With immediate, accurate, and around-the-clock support, customers feel better served. JEANNIE© can also proactively provide relevant information, thus improving the customer experience.
Personalized interactions: Thanks to its ability to analyze past interactions and customer information, JEANNIE© can provide personalized responses. For example, it can reference previous orders or support tickets, making communication more personal and efficient.
Efficient employee training: JEANNIE© can also serve as a support tool for new employees by providing relevant information and suggested answers in real time.
