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Exactly the right services for professional HR management

OUR METHODS

MORE OUTPUT WITH THE SAME RESOURCES

We help you to measure work performance in your company, to make it visible and improve it systematically.

We use data to pinpoint exactly what needs to be done and provide you suggestions on how to do it.

In this way, you minimize hidden risks and maximize your opportunities - without the need for additional resources.

Digital transformation, unstructured processes, silo thinking, unclear roles and responsibilities, inappropriate management behavior, lack of further training or loss of expertise due to fluctuation.

 

“We change to new tires while you continue driving quickly and safely.”

MORE OUTPUT WITH THE SAME RESOURCES

We help you to measure work performance in your company, to make it visible and improve it systematically.

We use data to pinpoint exactly what needs to be done and provide you suggestions on how to do it.

In this way, you minimize hidden risks and maximize your opportunities - without the need for additional resources.

Digital transformation, unstructured processes, silo thinking, unclear roles and responsibilities, inappropriate management behavior, lack of further training or loss of expertise due to fluctuation.

 

“We change to new tires while you continue driving quickly and safely.”

Call Center-Mitarbeiter

• Personalisierter Kundenservice & Support

   (Telefon- und Chat-basiert) 

• 24/7 ohne Wartezeit für Kunden

• Bestellannahme & Bestellmanagement

• Reklamations- und Retourenabwicklung

• Maßgeschneiderte Produktempfehlungen

• Automation repetitiver Prozesse

Computer mit Graf

• Automatisierte Akquise

• Automatisierte Lead Generierung

• Automatisierte Kundeninteraktion

• KI-gestützte Empfehlungssysteme

• Lead-Management

• Ratgeber KI für Vertriebsmitarbeiter

• Training für Vertriebsmitarbeiter

• Datenanalyse und Prognosen

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• People Analytics

• Trainings, Schulungen, Onboarding

• Puls- & Kompetenzanalyse

• Recruiting KI

• Lernmanagement - KI

• Pflichtunterweisungen

• Automation repetitiver Prozesse

Neuer Streaming-Service

• Interne Assistenz - Fragen beantworten

Dokumente & Termine finden, erstellen

• Prozessoptimierung in Echtzeit

• Automatisierte Problembehebung

• Bedarfsprognosen & Routenplanung

• Unternehmensweite Dashboards

• Marktanalyse

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• Automatisierte Qualitätskontrolle

• Predictive Quality

• Analyse von Kundenreklamationen

• Audit-Analyse und Berichte

• Effiziente Due Diligence

• Früherkennung von Risiken

• Datenschutz und -sicherheit automatisiert

Customer Support

EXAMPLE OF APPLICATION

STAFF PLANNING & RECRUITING

Job advertisements, digital contact and automated interviews, targeted searches, assessments and pre-qualification (e.g. skills and language checks) make the search for new staff quicker and more successful.

Call Center-Mitarbeiter
HR Support
Bewerbungsgespräch

TRAIN TEAMS

EXAMPLE OF APPLICATION

Motivated and committed: thematically focussed training stages make the team strong in project management, creative in innovation and ensure a quick sense of achievement - team spirit and passion for growth included.

Sales Support

EXAMPLE OF APPLICATION

STRENGTHEN COMPETENCES INDIVIDUALLY

Practical and realisable: Optimal mix of consulting, training and coaching for employees and managers who want to navigate themselves and others confidently and authentically through the challenges of the modern working world.

Ein Konzept erläutern
Männer bei der Arbeit

EXAMPLE OF APPLICATION

STRATEGIES FOR PRACTICE

Nothing is more pointless than a business strategy that cannot be implemented in practice. The same applies to cultivating your company's image as a business partner and employer.


We provide the right “roadmap” to an ambitious, likeable and authentic corporate culture, both internally and externally.

Process & Analytics
QM & Compliance Support

EXAMPLE OF APPLICATION

STRENGTHEN COMPETENCES INDIVIDUALLY

Practical and realisable: Optimal mix of consulting, training and coaching for employees and managers who want to navigate themselves and others confidently and authentically through the challenges of the modern working world.

Richter mit Buch
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